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Updated August 5th, 2021 by Technology Department

Can't Access Files from Google Drive for Desktop

1. Go to the Start Menu   2. Type "Google Drive" 3. Click on Google Drive to (re-)launch the application 4. Wait 10 seconds 5. Open File Explorer  and access your files from the G: Drive...

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Updated October 1st, 2020 by Technology Department

Viewing PDF files in Chrome

When using Chrome, PDF files will generally open without issue, however, sometimes you may open a PDF file and experience a "Failed or Forbidden" message or a few pages of the PDF followed by a greyed out screen.  If this happens you can switch your Chrome PDF setting to download the PDF instead of viewing it in the browser.   In Chrome  On your com...

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Updated October 27th, 2020 by Technology Department

CDT Troubleshooting

Update Chrome: 1. Log in 2. At the bottom right, select time 3. Select Settings 4. Under "Google Chrome OS", you'll find which version of the Chrome operating system the Chromebook is using 5. Select Check for Updates Check Screen Resolution: 1. While you are in settings, locate Display options 2. Display size needs to be set on the smaller side. Su...

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Updated April 21st, 2021 by Technology Department

Zoom/Google Meet Share Screen with Audio

When sharing a window during a Zoom session be sure that the "Share computer sound" option is checked. During a Google Meet call use the "A tab" option when sharing a video with audio. Share Audio should be selected as well. ...

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Updated October 15th, 2020 by Technology Department

How do I connect to an Airtame? (Chromebooks)

Follow the written directions Look for the Chromebook launcher and open it: Find the AirTame app and open it. When the app opens, enter the IP address specified on the AirTame Splash Page on the TV screen into the search field at the top of the app window. Then click “Share Screen” Enter the 4 digit pin code when requested. The pin code is displayed...

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Updated October 23rd, 2024 by Technology Department

Adding Printer on Chromebook for Staff

1. Log into the Chromebook 2. Go to the Chrome Web Store (Link) 3. Search for Mobility Print (Link) 4. Select "Add to Chrome" 5. Launch app and put in your username and password when prompted 6. When printing, follow the usual steps but select "More" in the printer list     a. Select "Secure Print"     b. Enter username and password if prompted...

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Updated December 10th, 2021 by Technology Department

Flashing/Blinking Icons Solution

1. Go to the Start Menu 2. Search for Adobe Creative Cloud  3. Find the cloud icon in the top right corner (image below) 4. Select the "Pause" option for file syncing (image below)...

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Updated September 18th, 2020 by Technology Department

Recover from no start / no charge on a Chromebook 3180/3100

If your Chromebook won't start, you may want to try the following steps: Plug your charger into your Chromebook. On your Chromebook keyboard, press and hold ESC+refresh+power for at least 5 seconds: If power returns, you may see this screen: At this point power down your laptop by closing the lid. Do not disconnect the charger cable. Now, reopen the...

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